This Privacy Notice for PuzzleWithAI.com ("we", "us", or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website.
- Engage with us in other related ways, including sales, marketing, or events.
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
Summary of Key Points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reading through this Notice or by using our table of contents below to find the section you are looking for.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
- Do we process any sensitive personal information? We do not process sensitive personal information.
- Do we collect any information from third parties? We do not collect any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Learn more about how we process your information.
- In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific third parties.
- How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
- What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
- How do you exercise your rights? The easiest way to exercise your rights by contacting us at hi@puzzlewithai.com. We will consider and act upon any request in accordance with applicable data protection laws.
1. What Information Do We Collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect may include the following:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Billing addresses
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. How Do We Process Your Information?
We process your personal information for a variety of reasons depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To send administrative information to you.
- To fulfill and manage your orders.
- To request feedback.
- To send you marketing and promotional communications.
- To protect our Services.
- To evaluate and improve our Services, products, marketing, and your experience.
- To comply with our legal obligations.
3. When and With Whom Do We Share Your Personal Information?
We may share information in specific situations described in this section and/or with the following categories of third parties:
- Vendors, Consultants, and Other Third-Party Service Providers.
Third-party categories we may share personal information with include:
- AI Platforms
- Communication & Collaboration Tools
- Data Analytics Services
- Data Storage Service Providers
4. Do We Use Cookies and Other Tracking Technologies?
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
5. Do We Offer Artificial Intelligence-Based Products?
Yes, we may offer products and services powered by artificial intelligence. These products may require access to personal data to function.
6. How Long Do We Keep Your Information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
7. How Do We Keep Your Information Safe?
We aim to protect your personal information through a system of organizational and technical security measures.
8. Do We Collect Information from Minors?
We do not knowingly collect data from or market to children under 18 years of age.
9. What Are Your Privacy Rights?
In some regions, you have rights that allow you greater access to and control over your personal information.
10. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference.
11. Do United States Residents Have Specific Privacy Rights?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. These include the right to request access to or deletion of your personal data, and to request information about our data-sharing practices.
In accordance with the California Consumer Privacy Act (CCPA), we provide the following details regarding the categories of personal information we collect and disclose for business purposes:
| Category of Personal Information | Examples | Collected |
|---|---|---|
| Identifiers | Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number | YES |
| Personal information categories listed in the California Customer Records statute | Name, contact information, education, employment, employment history, financial information | YES |
| Protected classification characteristics under California or federal law | Gender and date of birth | YES |
| Commercial information | Transaction information, purchase history, financial details, payment information | YES |
| Biometric information | Fingerprints and voiceprints | NO |
| Internet or other electronic network activity | Browsing history, search history, online behavior, interest data, interactions with our websites, applications, systems, and advertisements | YES |
| Geolocation data | Device location | YES |
| Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video, or call recordings created in connection with our business activities | YES |
| Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| Education Information | Student records and directory information | NO |
| Inferences drawn from other personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | YES |
12. Do We Make Updates to This Notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws. We may also update this Privacy Notice from time to time to reflect changes in our practices. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
13. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at hi@puzzlewithai.com.
14. How Can You Review, Update, or Delete the Data We Collect from You?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to hi@puzzlewithai.com. We will respond to your request within 30 days.